Shipping policy

Shipping Policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Urbansnova.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.
Orders are not processed on weekends or public holidays.
During high-demand periods, processing times may be slightly longer.

Shipping Times

We currently ship primarily to Canada.

Estimated delivery times:

Canada: 7–15 business days
United States: 7–15 business days
International: 10–20 business days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other factors beyond our control.

Shipping Costs

Shipping charges are displayed at checkout before payment is completed.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Tracking information may take several days to update after shipment.

Customs and Duties

International customers may be responsible for customs duties, taxes, or import fees imposed by their local authorities.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses resulting from incorrect or incomplete addresses.