Shipping Policy

Shipping Policy

🇨🇦 We ship to all Canadian provinces and territories — Free Shipping Available!

Processing Time

All orders are processed within 1–2 business days (Monday to Friday, excluding Canadian holidays). You will receive an email confirmation once your order has shipped, including your tracking number.

Delivery Times

Destination Estimated Delivery
All Canadian Provinces 4–8 Business Days
Canadian Territories (YT, NT, NU) 7–14 Business Days

Please note: Delivery times are estimates and may vary due to carrier delays, weather, or peak seasons (especially during the holidays).

Order Tracking

Every order comes with a tracking number, sent to your email once your order ships. You can also visit our Track Order page at any time.

Questions?

Contact us at support@urbansnova.com and we'll reply within 24 hours.