Privacy Policy

Last updated: June 2026

Urbansnova ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and protect information about you when you visit our website at urbansnova.com.

Information We Collect

When you place an order, we collect your name, email address, shipping address, billing address, and payment information (processed securely via Shopify Payments — we do not store your full card details).

How We Use Your Information

• To process and fulfil your orders
• To send order confirmations and shipping updates
• To respond to customer service inquiries
• To improve our products and services

Your Rights (PIPEDA — Canada)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access, correct, or request deletion of your personal data. To make a request, email us at support@urbansnova.com.

Cookies

We use cookies to improve your browsing experience and to understand how customers use our store. You can disable cookies in your browser settings at any time.

Contact

Questions about this policy? Email us at support@urbansnova.com.